Frequently Asked Questions

An Amazon FBA (Fulfillment by Amazon) and Walmart WFS (Walmart Fulfillment Services) prep service is a specialized service that prepares your products according to Amazon's and Walmart's strict requirements before they are sent to their fulfillment centers. This includes inspection, labeling, packaging, and shipping preparation.

Using a professional prep center saves you time and helps avoid costly errors. Both Amazon and Walmart have strict requirements for product preparation, and failure to meet these standards can result in additional fees, delays, or even rejection of your shipment. We ensure your products are properly prepared, labeled, and shipped according to current requirements.

Our comprehensive services include:

• Product inspection and quality control
• FNSKU and WFS compliant labeling
• Poly bagging and bubble wrapping
• Bundle creation
• Box content labeling
• Shipping to Amazon and Walmart fulfillment centers
• Inventory storage
• Removal order processing

Our standard processing time is 24-48 hours upon receipt of your inventory. This timeline may vary depending on the volume and complexity of your shipment. For high-volume orders or specialized handling, please contact us for a specific timeframe. We also offer express processing options for urgent shipments at an additional fee.

You can ship your inventory directly to our facility using any carrier of your choice. Once you've enrolled in our services, we'll provide you with our receiving address and specific instructions. You'll need to provide us with tracking information and details about your shipment so we can properly receive and process your items. We accept shipments from both domestic and international suppliers.

If we identify damaged or defective products during our inspection process, we'll notify you immediately with details and photographic documentation. You can then decide whether to have these items returned to you, disposed of, or in some cases, repaired (if the service is available). We never ship damaged or defective products to Amazon or Walmart fulfillment centers without your explicit approval.

No, we can generate and print all necessary FBA and WFS labels for your products. We simply need access to your Amazon and Walmart seller accounts or you can provide us with the label files. If your products require specific brand labels or packaging inserts, you can either send these with your inventory or have them shipped directly to our facility.

We use high-quality, marketplace-compliant packaging materials including poly bags in various sizes, bubble wrap, air pillows, shrink wrap, and sturdy corrugated boxes. All our materials meet Amazon's and Walmart's specific requirements for different product types. If your products need specialized packaging, we can accommodate most requests or you can provide your own branded packaging materials.

Yes, we offer product bundling services. We can combine multiple items into a single sellable unit according to your specifications. This includes proper packaging, labeling with the bundle FNSKU or WFS label, and ensuring the bundle meets all marketplace requirements. Let us know your bundling needs, and we'll provide you with a custom quote based on the complexity of the bundle.

Yes, we handle the entire shipping process to Amazon FBA and Walmart WFS fulfillment centers, including creating shipment plans, proper packaging, and carrier selection for optimal delivery. We can use your existing Amazon and Walmart partnered carrier accounts or our own shipping accounts. We always aim to minimize your shipping costs while ensuring timely delivery.

For Amazon shipments, we create shipment plans through your Seller Central account, and Amazon determines the appropriate fulfillment centers based on your inventory and their current distribution needs. For Walmart WFS shipments, we follow Walmart's distribution requirements. We always organize shipments to minimize split shipments and reduce costs whenever possible.

Yes, we provide tracking information for all shipments sent to Amazon and Walmart fulfillment centers. You'll receive notification when your shipment is processed and shipped, including all tracking numbers and carrier information. You can also track the status of your shipments through your seller accounts once we've entered the shipping information.

We conduct thorough quality checks on all products, including inspection for damage, verification of item counts, and proper functioning if applicable. Our quality control process ensures your products meet both Amazon's and Walmart's strict standards. We document our findings with photos when necessary and provide you with detailed reports. Our goal is to identify and resolve any issues before your products reach the fulfillment centers.

If we discover any discrepancies between the expected inventory and what we actually receive, we'll notify you immediately with documentation. We maintain accurate records of all inventory received, processed, and shipped, and we can provide detailed reports upon request. In case of significant discrepancies, we work with you and your suppliers to investigate and resolve the issue promptly.

Yes, we offer short and long-term storage solutions for your Amazon FBA and Walmart WFS inventory. Our secure warehouse facilities can store your products until they are ready to be shipped to fulfillment centers. We offer flexible storage options to accommodate seasonal inventory fluctuations and can help you optimize your storage and shipping strategy to minimize costs.

We have systems in place to track your inventory across multiple channels, including Amazon FBA and Walmart WFS. We can help you distribute inventory optimally between marketplaces based on your sales velocity and promotional plans. Our inventory management solutions help prevent stockouts and overstocking issues, ensuring you have the right amount of inventory at the right fulfillment centers.